If your inquiry relates to a product purchased prior to 15 May 2020, unfortunately, this will not be possible. For more information, please click here.
For products purchased after 15 May 2020, our Customer Care team will be more than happy to help you transfer the Standard Care Warranty or Extended Care Plan of an item to a new owner.
Please contact us with the name, email, physical address, and contact phone number of the new owner you wish to transfer the Standard Care or Extended Care of an item to.
The new owner must contact our Customer Care team with the order number of the item if they wish to make a claim.
This can be done by contacting our team via the Matt Blatt Help Centre.