Our couriers deliver from 9 am to 5 pm, Monday to Friday.
For larger parcels, if you aren't home, a calling card will be left with instructions on how you can pick up your order.
Some smaller parcels will not require a signature and will be left in a safe place if possible.
You may leave a written 'Authority To Leave' for the driver, granting permission for the goods to be left without a signature if no one is home to receive the delivery. Please bear in mind, however, that providing an Authority To Leave will waive any delivery protection and you would need to follow up directly with the courier for assistance if anything were to happen to the unattended package.
Please note that 'Authority To Leave' is not available for some larger products.
Please also note that failure to collect your package from the courier may result in the item being returned to us, incurring re-stocking/re-dispatch fees