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  2. Returns, Refunds & Warranty
  3. Returns, Refunds & Warranty

Returns, Refunds & Warranty

  • How Will My Refund Be Processed?
  • Matt Blatt Purchases Made Prior To The 15th of May, 2020
  • I Bought The Wrong Product - Can I Change or Amend My Order?
  • I've Made an Incorrect Purchase - What Can I Do?
  • How Do I Find The User Manual For My Item?
  • What To Do if Your Item Arrives Damaged
  • My Item is Damaged and I Opened it After 3 Days of Receipt
  • How Do I Take Advantage Of The 14 Day Change Of Mind Guarantee On Matt Blatt Exclusive Brands?
  • What Happens if I Don't Pay the Additional Freight Guarantee Freight Protection and My Order is Lost or Damaged in Transit?
  • My Item is a Different Colour Than Advertised
  • What To Do if You Have Received the Incorrect Item
  • What To Do if My Item Arrives With a Part Missing
  • What Do I Do If I Need To Purchase a Spare Part?
  • What is Your Change of Mind Policy?
  • How Long Does it Take to Process My Return?
  • When Did You Place Your Order?
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